Important: By using the bd9 Platform, you confirm that you have read and agreed to these Terms & Conditions in full. If you do not agree with any part of these terms, please stop using the Platform.
Bd9 (hereinafter referred to as the "Platform" or "we") is an internationally licensed online gaming and Sports Betting operator. By using our Platform, you are deemed to have accepted the following terms:
- You are 18 years of age or older and legally eligible to participate in online gaming.
- You are participating on the Platform of your own free will and sound judgment.
- Online gaming is legally permitted in the country or region from which you are accessing the Platform.
- Bd9 reserves the right to update these Terms & Conditions at any time. Continued use of the Platform following any changes will be considered acceptance of the revised terms.
- Although these terms are provided in Bengali, the English version will prevail in the event of any legal dispute.
bd9 reserves the right to restrict or suspend its services for any individual or region at any time, particularly in areas where online gaming is prohibited by law.
Certain mandatory requirements must be met to open an account on bd9. You are required to provide accurate and truthful information when completing the registration process.
- One Account Policy: Each individual may register only one account. If multiple family members wish to create accounts from the same device or IP address, the support team must be notified beforehand.
- Providing Accurate Information: Your name, date of birth, phone number, and payment details must be accurate and belong to you personally.
- Password Security: You are solely responsible for keeping your account password confidential. Do not share your password with any third party.
- KYC Verification: bd9 may request a copy of your national ID or passport prior to processing a withdrawal or for transactions above a specified amount.
- Consequences of Providing False Information: Accounts created with false or inaccurate information will be terminated along with all associated funds.
All financial transactions on bd9 are fully secure and processed through encrypted channels. Please read the following transaction rules carefully:
- Deposits and withdrawals on bd9 can be made via bKash, Nagad, and Rocket.
- The minimum deposit amount is BDT 500. The maximum limit is determined by your account tier.
- Account verification must be completed before a withdrawal can be processed.
- The deposit and withdrawal method must be the same — withdrawals can only be made via the same mobile banking channel used for the original deposit.
- For suspicious transactions, bd9 may request additional documentation or temporarily place a hold on funds.
- Any applicable taxes or charges on transactions are the sole responsibility of the user.
- Wagering requirements must be met before withdrawing any funds associated with a bonus.
Fast Withdrawal Process
Where the account is verified and all conditions are met, bd9 typically processes withdrawals within 5–15 minutes. During peak hours, processing may take up to 24 hours.
The following terms apply to all bonus and promotional offers on bd9. Please read the specific terms of each offer carefully before claiming any bonus:
- Welcome Bonus: Withdrawing a first deposit bonus typically requires meeting a wagering requirement of 10x–30x.
- Bonus Validity Period: Every bonus has a set expiry period. Any unused bonus will be forfeited once it expires.
- One Bonus Policy: Multiple bonuses cannot be used at the same time unless explicitly stated in the offer.
- Bonus Abuse: Using multiple accounts or any other scheme to exploit bonus offers will result in forfeiture of all bonuses and funds.
- Game Restrictions: Bonus use is restricted or prohibited on certain games. Each bonus page specifies which games the bonus applies to.
- bd9's Rights: bd9 reserves the right to modify, suspend, or cancel any promotion at any time.
Separate rules apply to Sports Betting and casino games on bd9. The general rules are outlined below:
- Once a bet is confirmed, it cannot be changed or cancelled unless bd9 approves it under exceptional circumstances.
- If an event is cancelled, postponed, or incomplete, bets will be settled in accordance with bd9's established rules.
- If a technical error causes an incorrect game outcome, bd9 reserves the right to void or correct that game.
- Odds in live betting can change at any time; the odds confirmed at the time of bet placement are final.
- Casino games use an RNG (Random Number Generator) that is internationally certified and completely unbiased.
- Minimum and maximum bet limits are set individually for each game and event.
The following activities are strictly prohibited on the bd9 Platform. If any such activity is detected, the account will be terminated and all funds will be forfeited:
- Using bots, automated software, or artificial intelligence to play games or place bets.
- Using the platform for money laundering or any other illegal financial activity.
- Attempting unauthorized access to another user's account.
- Exploiting system vulnerabilities or bugs to gain an unfair advantage. Any such bug must be reported to support immediately upon discovery.
- Opening multiple accounts to claim bonuses or take advantage of promotions.
- Harassing, intimidating, or engaging in offensive behavior toward other users on the platform.
- Conducting transactions through a third party or using someone else's account.
bd9 monitors all transactions and gaming activity. If any suspicious activity is detected, the account may be temporarily suspended pending investigation.
Bd9 reserves the right to temporarily suspend or permanently close a user's account under the following circumstances:
- When evidence of a terms violation is found.
- If an account is registered using false or incomplete information.
- The account has been inactive for an extended period (generally more than 12 months).
- Due to legal requirements or regulatory authority directives.
- In cases of self-exclusion requested by the user.
Bd9 will generally notify users before closing their account; however, in serious cases of terms violation, the account may be closed without prior notice. If you wish to close your own account, please contact our support team.
Bd9 treats the protection of users' personal data as a top priority. Our Privacy Policy forms an integral part of these Terms & Conditions.
- Your information will be used solely for service delivery and legal compliance purposes.
- Your information will not be shared with third parties except as required by law or regulatory authorities.
- Bd9 uses 256-bit SSL encryption to keep all data secure.
- For more details, visit our Privacy Policy Read the page.
Bd9 is not liable for the following:
- A game or bet not completed due to loss of internet connection or technical issues.
- Failure of third-party services or payment gateways.
- Account information compromised due to the user's own negligence.
- Service disruptions caused by force majeure or unforeseen circumstances.
- Financial losses arising from gaming that result from the user's own decisions.
Gaming is a form of entertainment and carries financial risk. bd9 supports responsible gaming and encourages users to stay within their limits.
Bd9 reserves the right to amend these Terms & Conditions, in whole or in part, at any time. In the event of changes:
- Users will be notified of significant changes via email or platform notification.
- Continued use of the platform after any changes takes effect constitutes acceptance of the updated terms.
- The latest version of the terms will always be available on this page.
- The previous version will no longer be in effect; the updated version will apply going forward.
For any questions or complaints regarding these Terms & Conditions, please contact our support team. Dispute resolution process:
- First, report the issue to us via live chat or email. The support team will respond within 48 hours.
- If an issue is not resolved at the support level, the complaint will be escalated to higher authorities.
- All decisions made by bd9 are final and binding on all parties.
- In the event of a legal dispute, the laws of the licensing jurisdiction will apply.
Support Contact
Email: [email protected]
Live Chat: Available 24/7 — click the chat icon at the bottom right of the platform.